1. What is an independent travel agent?

An independent travel agent is a professional who operates their own travel agency business, providing travel planning and booking services to clients. They are not affiliated with a larger travel agency or company.

2. How does Roam Together differ from a traditional travel agency?

Unlike traditional travel agencies, independent travel agents have the freedom to set their own hours, work from anywhere, and choose which suppliers and booking platforms to use. They have full control over their business and can offer personalised services to their clients.

3. What services does Roam Together offer?

Independent travel agents offer a wide range of services including flight bookings, hotel reservations, cruise bookings, tour packages, travel insurance, visa assistance, and more. They can also provide personalized recommendations and itineraries based on clients' preferences and budget.

4. What suppliers do you work with?

Over 200 suppliers and growing. Just a few: Ace Rooms, BedsOnline, TUI, EasyJet, Jet2, All Major Airlines, Do Something Different, P&O, Fred Olsen, Virgin Voyages, Iberostar, IKOS, Expedia TAPP, Gold Medal, USAirtours, Abercrombie & Kent, Golf Tours International, Kuoni (request a full list via email)

5. Is Roam Together more expensive than booking online?

Not necessarily. Independent travel agents can often offer competitive prices and exclusive deals due to their relationships with suppliers. Additionally, they can provide value-added services and expertise that online booking platforms may lack. It's worth consulting with an independent travel agent to compare prices and benefits.

6. Can Roam Together book international travel?

Yes, agents can book international travel and handle all the necessary arrangements such as flights, accommodations, visas, and travel insurance. They can also provide insights on local customs, attractions, and travel advisories for different countries.

7. What should I expect during the booking process with Roam Together?

During the booking process, the agent will typically have an initial consultation to understand your travel preferences, budget, and any specific requirements. They will then research and propose suitable options for your consideration. Once you approve the itinerary, they will handle all the bookings through the PTS system and provide you with the necessary travel documents.

8. What is PTS?

Roam Together is a proud member of PTS (Protected Trust Services), the leading industry solution for Package Travel Regulation compliance. PTS’s innovative travel software enables JLT franchise agents to have access to modern technological advancements that enhance our travel business and provide 100% protection of consumer funds.

9. Are the bookings protected?

Yes the holidays are protected with: ATOL, Package Travel Regulations, Supplier Failure Insurance (SFI), Scheduled Airline Failure Insurance (SAFI), Trust Account to Protect Client Funds (Member of PTS – Membership PTS6090)

10. How do I contact Roam Together?

You can easily contact Roam Together through the website booking enquiry form, email, call, WhatsApp or social media direct messaging. All contact information is located on the website or social media channels.

11. How do I pay for a booking?

Once you are required to pay a deposit or a balance payment, the agent will send you a pay button link which you can click on to make a payment. All payments are transferred to our PPS (protected payment services) virtual terminal securely which then pays the supplier once confirmed.